Full System Health and Diagnostics

• Thermals and throttling 

• Performance under load

• Network speed and latency

• Storage drive health and speed

• Malware and virus scan

• Hardware health, and lifespan

• Peripherals and accessories

• Bottleneck and optimal performance measurements.

Complete system report, itemized list of priorities, and urgent red flags

Service requirement, and onsite quick-fix

Options to expand to site management, system integration, or appointments.

Our primary service, offered as fractional, on-call IT services, for your SMB

• Unlocks our reduced active labor rate, for everyday systems and hardware errors

• Continuous endpoint monitoring for selected systems

• Acess to on-call support network and tech tickets for you and your team

• Hardware scaling, and futureproofing on a rolling basis.

• Priority access to our emergency tech support lines

• Custom plans for large scale projects and roadmapping for the future.

• + More services and custom requests.

Large scale projects and systems, such as complete sitewide system upgrades, swaps, or additional upgrades.

• New Systems, or upgrades across a whole site.

• Custom computers for certain needs (Workstation, rendering, gaming, etc.)

• Network Systems

• Storage solutions, servers, and NAS builds or implementation.

• Accessories and peripherals, monitors, mice, keyboards, + more

• A/V systems, speakers, subwoofers, receivers, and TV's (Contact for more)

Standard break / fix service. Includes diagnostics, troubleshooting, and repairs, if needed. These are case by case typically but common problems include

• Hardware issues

• CPU/GPU

• Motherboard

• Power Supply

• RAM

• Storage & SSD, NVME, HDD drives

• Airflow issues, and cooling

• Wi-Fi adapters and PCI-e cards

• Software issues

  • Malware or malicious files

  • Corrupt drivers or outdated drivers

  • Incorrect settings or system setup

  • Bloatware or programs siphoning system headroom

  • Slow startup and BIOS times

  • Browser cache and cookies

+ Much more

For urgent, emergency problems, we offer priority rapid response services. While this system is tailored to offer near immediate action, it cannot be 100% guaranteed as we typically work on a preset, fixed schedule. However, we do not charge for requests, only once time has been allocated to you. 

Our emergency services typically fall under our standard break / fix category, but with priority response. We charge a flat fee for dispatch and a heightened hourly rate for emergency dispatch.

We currently do not offer emergency services for data recovery or cloud infastructure. We recommend going to a data recovery specialist to ensure you get 100% of your data back. 

Looking for something you don't see? Haron operates on a client first system, coming from experience working with different clients and different background we understand that no two requests are the same. If you think we could help you with something that you don't see here. Head to our contact page and let us know what we can do for you!